Return & Refund


Received Broken, 100% refund guaranteed. You can keep the broken one.

Not delivered  2 weekss later than promised, 100% refund guaranteed. You can keep the item.

Dramatically not as described, 100% refund guaranteed, just return it to us, sometimes, you can even keep the item free.

We provide return and refund for all product quality issue or shipping issue. However, when there’s tax(tariff) charged by your local Customs Department, the tax(tariff) is supposed to be paid by the buyer. Return is not supported if the undelivery is because the buyer refuses to pay tax.

Cancellations and Returns

For any reason You wish to cancel Your Order with Us please send an e-mai to We can cancel the Order at any time so long as the Goods haven’t been despatched.

In the event that Your Order has been dispatched You can return the Goods within 14 working days. The Goods must be returned in their perfect, un-opened condition and sealed in their original packaging. The costs of returning Goods to Us will be met by You. When We receive the Goods We will authorize a refund. We will refund for the cost of the Goods only.

The Goods will remain Your responsibility until they have been safely delivered to Us. We strongly advise that you insure the Goods and get proof of posting in case of loss or damage.